1. About This Privacy Policy
Global NovaNet ("Global NovaNet," "we," "us," or "our") operates Global NovaNet Smart Community Management ("SCM," "Application," or "Service"). This Privacy Policy explains how we collect, use, store, protect, and delete information in connection with SCM.
This policy applies specifically to the Smart Community Management product and its related authentication and notification functionality.
2. Information We Collect
2.1 Community Member Information
When a community administrator adds or registers an owner, tenant, or other authorized community member, SCM may collect and store:
- Full name
- Email address
- Phone number
- Community or property access information needed to provide the Service
This information is used to identify authorized community members and provide them with the appropriate application access and functionality.
2.2 Google Sign-In and Google User Data
SCM supports authentication using Google OAuth / Sign in with Google. When you authenticate through Google, Google may provide authentication information such as an account identifier, name, email address, or profile information depending on the scopes requested and the information Google makes available.
SCM does not intentionally store the name, phone number, or physical address supplied by Google as part of the authentication process. Google OAuth is used to authenticate the user and authorize access to SCM APIs. Google-provided information is not retained beyond what is technically necessary for authentication, authorization, security, or the operation of the Service.
SCM does not request access to Gmail, Google Drive, Google Photos, Google Contacts, or other Google services unless a future feature explicitly requires such access and the user separately authorizes it.
2.3 Device and Push-Notification Information
If push notifications are enabled, SCM may store a device identifier and/or push-notification token associated with the user's device.
This information is used to deliver relevant SCM notifications, such as community announcements, access notifications, and other notifications initiated through the Service. Push tokens may be updated or replaced when a device or application installation changes.
3. How We Use Information
We use information to:
- Authenticate and authorize users.
- Provide authorized access to SCM.
- Identify owners, tenants, administrators, and other community members.
- Manage community access and related functionality.
- Send push notifications requested or initiated through SCM.
- Maintain, secure, and troubleshoot the Application and its APIs.
- Detect and prevent unauthorized access, misuse, fraud, or security incidents.
- Provide technical support.
- Comply with applicable legal requirements.
4. Google User Data
SCM's use of information obtained through Google APIs and Google OAuth is subject to Google's applicable policies, including the Google API Services User Data Policy .
SCM requests only the Google permissions necessary for its authentication and authorization functionality.
Google user data is not sold, rented, or used for targeted advertising. We do not use Google user data to build advertising profiles.
We do not use Google user data to train generalized or non-personalized artificial intelligence or machine-learning models.
5. Information Sharing
We do not sell personal information.
Information may be processed by service providers and infrastructure providers that help us operate SCM, including cloud hosting, database, authentication, security, and push-notification services. Such providers process information as necessary to provide the services used by SCM.
We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect the security of the Service, prevent fraud or abuse, or protect the rights, property, or safety of Global NovaNet, our users, or others.
6. Data Retention
We retain information for as long as reasonably necessary to provide SCM, maintain security, comply with legal obligations, resolve disputes, and enforce applicable agreements.
Community member information may be retained while the individual is an authorized member of a community or while the information is needed to provide the Service.
Device identifiers and push-notification tokens may be retained while they are needed to deliver notifications and may be removed or replaced when they are no longer valid or necessary.
Google authentication information is not intentionally retained beyond what is necessary to authenticate and authorize SCM requests.
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal, security, and operational requirements.
7. Data Deletion
Users may request deletion of personal information maintained by SCM, subject to information that we are required or permitted to retain by law or that is necessary for legitimate security or operational purposes.
To request deletion, contact Global NovaNet using the support contact information provided on the Global NovaNet website or within the Application. We will review the request and take appropriate steps to delete or de-identify applicable information in accordance with our data-retention requirements.
Deleting information from SCM does not delete your Google Account or information maintained independently by Google. Google account data remains subject to Google's policies and controls.
8. Security
We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. Access to SCM services and data is restricted according to authorization requirements.
No Internet-based service can guarantee absolute security.
9. Children's Privacy
SCM is a community-management service and is not directed specifically toward children. We do not knowingly collect personal information directly from children for purposes unrelated to providing the Service.
If you believe a child has provided personal information directly to us without appropriate authorization, please contact us so we can review the situation and take appropriate action.
10. Third-Party Services
SCM may use third-party services to provide functionality including:
- Google OAuth / Sign in with Google for authentication.
- Cloud infrastructure and database services for application operations.
- Push-notification services for delivering application notifications.
Third-party services may process information according to their own terms and privacy policies.
11. Your Choices
You may choose whether to use Google Sign-In where that authentication method is offered. You may also control push-notification permissions through your device's operating-system settings.
If you no longer want to receive push notifications, you may disable notification permissions on your device or contact your community administrator or Global NovaNet.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to SCM, our data practices, legal requirements, or security practices. When material changes are made, we will update the Effective Date above and, where appropriate, provide additional notice within the Application or on our website.
13. Contact Us
If you have questions about this Privacy Policy, our data practices, or wish to request deletion of your personal information, please contact Global NovaNet using the support contact information provided on our website or within the SCM Application.
Global NovaNet
https://globalnovanet.com/